Terms of Service

Shoopivo terms of Service govern access to and use of the Shoopivo website, online store, products, services, and related features made available by Shoopivo. By accessing or using the Shoopivo website, placing an order, creating an account where available, or otherwise using the services provided through the website, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them to the extent permitted by applicable law.

Shoopivo operates an online retail business offering home organization, kitchen storage, and general household goods. Products available through the website may be sourced from manufacturers, distributors, wholesalers, suppliers, and other commercial sources. Shoopivo may add, remove, modify, or discontinue products, collections, services, website features, or other aspects of its business at any time, subject to applicable legal requirements and any rights that have already arisen under a completed transaction.

Customers must provide accurate, complete, and current information when using the Shoopivo website or placing an order. Information may include a customer’s name, billing information, shipping information, email address, telephone number, payment information, account information, and other information reasonably necessary to complete a transaction or provide requested services. Customers are responsible for ensuring that information submitted to Shoopivo remains accurate and current.

Where account functionality is available, customers are responsible for maintaining the confidentiality of their account credentials and for activities conducted through their account. Customers should promptly notify Shoopivo if they believe that their account credentials have been compromised or that unauthorized activity has occurred. Shoopivo may suspend or restrict an account where reasonably necessary for security, fraud prevention, legal compliance, or other legitimate business purposes.

Customers must use the Shoopivo website for lawful purposes and in accordance with these Terms of Service. Customers may not use the website to engage in unlawful activity, interfere with website operations, attempt to gain unauthorized access to systems or accounts, introduce malicious code, circumvent security measures, misuse website functionality, impersonate another person or entity, or otherwise interfere with the rights, security, or operation of Shoopivo or other users.

Product information displayed on the Shoopivo website may include descriptions, photographs, specifications, ingredients, materials, manufacturer information, usage information, warnings, prices, availability, and other information. Shoopivo seeks to maintain accurate information but does not guarantee that every product description, photograph, specification, price, availability statement, or other website detail will always be complete, current, or free from errors.

Certain product information may be supplied by manufacturers, distributors, suppliers, or other third parties. Shoopivo may rely on information provided by those sources when preparing or displaying product information. Customers should review the product packaging, manufacturer instructions, ingredients, warnings, directions, and other information supplied with the applicable product before use.

Products offered through the Shoopivo website are subject to availability. Adding a product to a shopping cart does not guarantee that the product will remain available until checkout is completed. Shoopivo may limit quantities, discontinue products, modify product assortments, or decline an order where permitted by applicable law.

Prices displayed through the Shoopivo website may change from time to time. Shoopivo may correct pricing errors, product information errors, or other inaccuracies when identified. If an order is affected by an error, Shoopivo may take appropriate action permitted by applicable law, including contacting the customer before fulfillment or canceling the affected order where legally permitted.

Placing an order through the Shoopivo website constitutes a request to purchase the selected products under the terms applicable to the transaction. An order may be subject to payment authorization, inventory availability, shipping requirements, fraud prevention procedures, address verification, and other applicable conditions. Shoopivo may decline or cancel an order where permitted by law, including where payment cannot be authorized, inventory is unavailable, information is materially inaccurate, a transaction appears unauthorized or fraudulent, or other legitimate circumstances require cancellation.

Payment for products must be completed using payment methods made available through the Shoopivo online checkout. Payment information may be processed by third-party payment processors or financial service providers. Shoopivo may receive transaction information necessary to confirm and administer an order while payment credentials may be processed directly by the applicable payment provider.

Shoopivo may provide order confirmations, payment confirmations, shipping notifications, tracking information, customer service communications, and other transactional messages by email, telephone, text message, website notification, or other available communication method. Transactional communications may be necessary to administer an order and are separate from optional promotional communications.

Shipping and delivery are governed by Shoopivo’s applicable Shipping Policy. Delivery dates and estimated delivery periods may depend on product availability, order processing, carrier operations, destination, weather, transportation conditions, and other circumstances. Shoopivo does not control the independent operations of third-party shipping and delivery providers.

Returns and refunds are governed by Shoopivo’s applicable Return and Refund Policy. Customers should review that policy before placing an order. Any return, refund, replacement, or related request will be handled according to the applicable policy, the circumstances of the transaction, and applicable consumer protection laws.

Customers are responsible for providing accurate shipping and billing information. Shoopivo may not be responsible for delays, failed delivery, additional charges, or other consequences resulting from incorrect or incomplete information provided by a customer, except where responsibility cannot lawfully be excluded or limited.

Shoopivo may use third-party providers to support website hosting, payment processing, order fulfillment, shipping, customer support, analytics, advertising, communications, fraud prevention, security, and other business functions. Use of certain third-party services may be subject to the applicable provider’s own terms and policies.

The Shoopivo website and its content, including text, photographs, graphics, logos, trademarks, designs, page layouts, software, and other materials, may be owned by Shoopivo or licensed to Shoopivo and may be protected by applicable intellectual property laws. Except as permitted by law or expressly authorized by Shoopivo, website content may not be reproduced, distributed, modified, republished, transmitted, displayed, or otherwise used without appropriate authorization.

Customers may access and use the Shoopivo website for lawful personal and commercial transaction purposes consistent with these Terms of Service. No ownership interest in the website, its content, trademarks, software, or other intellectual property is transferred to a customer through use of the website or purchase of a product.

The Shoopivo website may contain links, integrations, or references to third-party websites and services. Such third-party services are operated independently from Shoopivo. Shoopivo does not control and is not responsible for the content, availability, policies, security, or practices of independent third-party websites and services, except to the extent responsibility cannot be excluded under applicable law.

Shoopivo may restrict, suspend, or terminate access to the website or particular features where reasonably necessary to protect the website, customers, Shoopivo, its service providers, or other parties, or where a person has violated these Terms of Service or applicable law. Such action does not limit any other rights or remedies available to Shoopivo under applicable law.

Nothing in these Terms of Service excludes or limits rights, warranties, remedies, or protections that cannot legally be excluded or limited under applicable law. Where applicable law provides customers with mandatory rights or protections, those rights and protections remain applicable.

To the maximum extent permitted by applicable law, Shoopivo will not be responsible for losses or damages arising from circumstances beyond its reasonable control, including interruptions to internet services, telecommunications systems, payment systems, shipping networks, third-party service providers, natural events, governmental actions, technical failures, security incidents, labor disruptions, or other circumstances that Shoopivo could not reasonably prevent or control. This provision does not limit liability where such limitation is prohibited by applicable law.

Shoopivo does not provide medical, legal, financial, or other professional advice through its website. Product information is provided for general informational and retail purposes. Customers are responsible for reviewing applicable product information and seeking professional advice where appropriate.

These Terms of Service should be read together with Shoopivo’s other applicable policies, including its Privacy Policy, Shipping Policy, Return and Refund Policy, Cookie Preferences, Ad Choices, California Privacy Rights notice, Accessibility Statement, and Do Not Sell or Share My Personal Information notice. Those policies may contain additional terms governing specific aspects of the website and customer relationship.

Shoopivo may revise these Terms of Service from time to time to reflect changes in its business operations, website features, products, services, legal requirements, or other relevant circumstances. Updated Terms of Service will be published on the Shoopivo website. Continued use of the website after an updated version becomes effective may constitute acceptance of the revised terms to the extent permitted by applicable law.

If any provision of these Terms of Service is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary to make it enforceable where legally possible, and the remaining provisions will continue to apply to the extent permitted by law.

These Terms of Service govern the relationship between Shoopivo and users of its website to the extent permitted by applicable law. Any rights or obligations arising from a specific purchase may also be governed by the terms and policies applicable to that transaction.

Questions regarding these Terms of Service may be directed to Shoopivo using the company contact information provided below.

If you need to contact us directly, you can reach our customer support team at 9 Camp Becket Road, Becket, MA 01223, United States, by email at hello@shoopivo.com, or by phone at +1 413-236-9048.