Shipping Policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Times & Rates
We currently ship within the United States and select international locations. Shipping times vary based on your location:
- United States: 5–10 business days
- International: 7–20 business days (varies by country)
Shipping costs are calculated at checkout based on your location and selected shipping method.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number. Please allow 24–48 hours for tracking updates to appear.
Delays & Lost Packages
We are not responsible for delays caused by the carrier, customs processing, or unforeseen circumstances. If your package is lost or missing, please contact us at hello@shoopivo.com, and we’ll do our best to assist you.
Order Changes & Address Errors
If you made an error in your shipping address or need to modify your order, please email us within 24 hours of placing your order. Once your order is processed, we may not be able to make changes.
📍 Shoopivo
30 N Gould St Ste R Sheridan, WY 82801, United States
📞 Phone: +1 (413) 449-8377
📩 Email: hello@shoopivo.com