Privacy Policy

Last updated: October 16, 2026. This Privacy Policy describes how Shoopivo (operated by Shoopivo LLC, "we", "us", "our") collects, uses, and shares personal information when you visit or make a purchase from shoopivo.com (the "Site").

Information We Collect

Order information: When you place an order, we collect your name, email address, shipping address, billing address, phone number, and payment details (processed securely by our payment provider; we do not store full card numbers). Account information: If you create an account, we store your name, email, and password (encrypted). Usage information: We collect device, browser, and browsing data (pages viewed, products viewed, cart activity) via cookies and similar technologies to operate the Site and improve it.

How We Use Your Information

We use your information to: process and fulfill orders, including shipping and delivery; communicate with you about orders, returns, and support; prevent fraud and protect the Site; improve the Site and our products; and, where you have consented, send marketing emails (you can unsubscribe at any time via the link in any email).

Sharing Your Information

We share your information only as needed to run the store: with Shopify (our store platform), payment processors (to process payments), shipping carriers (to deliver orders), and, where required, with law enforcement or as required by law. We do not sell your personal information to third parties for their marketing purposes.

Cookies

We use cookies and similar technologies to keep you signed in, remember your cart, and understand how visitors use the Site. You can control cookies in your browser settings; blocking some cookies may affect checkout.

Your Rights (GDPR — EU/UK)

If you are in the EU or UK, you have the right to access, correct, delete, restrict, or port your personal data, and to object to processing. We process your data on the lawful bases of contract (fulfilling your order), legal obligation, legitimate interests (fraud prevention, site improvement), and consent (marketing). To exercise a right, contact us at hello@shoopivo.com. You also have the right to lodge a complaint with your local data protection authority.

Your Rights (CCPA — California)

If you are a California resident, you have the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of the sale or sharing of personal information. We do not sell personal information. To submit a request, contact us at hello@shoopivo.com. We will verify your identity before fulfilling a request.

Data Retention

We retain order records for as long as needed to fulfill orders, comply with tax/accounting obligations, and resolve disputes. Account data is kept while your account is active; you may request deletion at any time.

Children

The Site is not intended for children under 16, and we do not knowingly collect personal information from children under 16.

Changes

We may update this policy from time to time. The "Last updated" date at the top reflects the current version.

Contact Us

For any privacy question or request, contact us at hello@shoopivo.com, by phone at +1 413-236-9048, or by mail at 9 Camp Becket Road, Becket, MA 01223, United States.